Smart Hands
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Smart Hands Technical Services

Smart Hands Services | On-Site Technical Assistance

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Boost your operations while significantly reducing the demand on company resources. Linx-Networks Smart Hands services offer an attractive alternative to alleviate your on-site support staff requirements. With Smart Hands, highly trained Linx-Networks technicians are dispatched to your site, relieving the day-to-day demands of your experienced IT team and allowing them to focus on the more strategic areas of your operations.

Our Smart Hands staff works under the direction of our experienced system administrators, acting as an extension of your IT team, ensuring that your systems are running efficiently. By assuming responsibility for a wide spectrum of technical labor tasks on a 24/7 basis,Linx-Networks Smart Hands services can be the most effective way to allocate your staff resources and IT expenditures.

Linx-Networks offers a wide range of 24x7x365 Smart Hands services, including:

  • On-site technical assistance
  • Hardware installations
  • Interface card removal and installation
  • Testing of carrier circuits
  • Inventory of equipment, recording serial numbers, and capturing the installation status with digital photos
  • Power cycling a router, server, switch, and soft-booting a server
  • Moving equipment within your data center racks and cabinets
  • Ladder racking, pre-wiring of patch panels and equipment
  • Installing and maintaining cabling
  • Verifying cable integrity for both copper and fiber media
  • viding visual verifications supported with digital photos
  • Installing, replacing or removing equipment, including routers, switches, system modules, disk drives, memory, etc.
  • Assistance with AV equipment installation and configuration
  • Adding, removing or verifying a demarcation point
  • Assisting with uncrating equipment from boxes and shipping replaced equipment
  • Patching equipment to a patch panel based on a supplied patching schedule
  • Linx-Networks Limited Smart Hands services are available either on-demand or by pre-paid subscription increments.
  • Linx-Networks Ltd Smart Hands Advantages:

  • Increased manpower for day-to-day technical tasks - allows your IT staff to focus on strategic initiatives
  • Enhanced productivity -relieves the pressure of routine maintenance activities
  • Full global coverage - technicians available where you need them


  • Certified Engineers and Technicians

    Our Engineers and Technicians are highly experienced and certified in IT Disciplines

    30 DAYS MONEY BACK

    Failure of our Technicians to provide a satisfied service as agreed in the service level agreement, within 30 Days we pay back your money

    SUPPORT 24/7

    We provide 24/7 free support services to our clients and customers, irrespective of your location

    Company Free Resources

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    Guide to your IT Decisions for SME's

    Business Owners; Are you dealing with chronic computer problems slowness servers-going down , sudden crash , virus error message or if you know you need to upgraged your network but you dont know who to trust it. From multi-nationals to start-ups, businesses are increasingly attracted to the low acquisition costs and added benefits of cloud computing Request for Ebook

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    A Concise Guide to Deploying an IaaS (For Business Owners)

    "Are you a business owners, a company manager, a project manager with little or no IT knowledge, but you are planning to migrating or deploying your IT infrastructure to the cloud , please read this ." This guideline explains the necessary steps to follow when planning for Infrastructure as a service(which is simply a process of moving your IT equipment to the cloud such as your servers,switches etc.)

    Request for Ebook
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    Common Misconception About Cloud Computing

    Cloud computing is a type of computing that relies on sharing computing resources rather than having local servers or personal devices to handle applications. Cloud computing is comparable to grid computing, a type of computing where unused processing cycles of all computers in a network are harnesses to solve problems too intensive for any stand-alone machine

    Request for Ebook

    From the Company Blog

    Benefits Of Outsourcing your IT Infrastructure to MSP

    Who is an MSP

    A managed service provider (MSP) is a type of IT service Company that provices server,Networkss and specialized applications to end users and organization. These applications are hosted and managed by the service provider. Managed service providers monitors, supervise and secure Outsourced network or application procedures on behalf of the organization that are using those services.

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    Cloud Phone System

    Technology Developemtn are racing a head so quickly that you may not have heard one of the latest buzz word /tech terms -the cloud or You might have but you are not really sure what it refers to.

    Let us give you some clarity atleast one term out there now, Cloud base Phone system refers to a phone services that is delivered to you through the internet.

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